Contact Us
Zellie’s is a family-owned company based in Austin, Texas.
Customer Service
Have questions about Zellie’s products or a recent order? Call us or email us using the information below and we will respond as soon as possible. If your question is about an order, please provide the order number if possible.
Email address: hello@zellies.com
Phone: 1-855-373-5543
*Please leave detailed message, including your name and email address. Your call will be returned within 48 hours or a follow up email will be sent. Customer Service business hours are Monday-Friday 8:00a.m. to 5:00p.m. CT.
QUICK ANSWERS:
- To place an order, visit zellies.com/collections, or email Customer Service with your name, address, phone number, specific products and quantity you want to order, and a Customer Service Representative will contact you to complete the transaction.
- For questions about order or delivery status, email Customer Service.
- For order changes or cancellations, email Customer Service.
- For questions about returns, visit Return Request Form.
- For questions about how to use our products, visit our FAQ.
- For questions about oral health, visit www.drellie.com.
PLEASE NOTE: Our Customer Service Team Members are not qualified to answer personal oral health questions.
- For questions about ingredients, see our Ingredient List.
- For questions international shipping, distributors, or locating products, visit our Shipping Page.
- For questions about placing wholesale orders, see below:
-------------------
Wholesale Inquiries
Are you a retailer or healthcare professional in the United States wanting to offer your customers or patients the best-tasting gum and mints sweetened with 100% xylitol?
Please use the link to Faire.com below to set up your account and order your Zellie's directly from their amazing wholesale platform!
Or contact us via email at sales@zellies.com or at 1-737-226-7070
*Please note: we currently only ship to retailers in the United States.*